Shipping policy
McORE Shipping Policy
This policy explains how orders from mcorefit.com are processed and delivered.
If you have any questions, please contact our support team at info@mcorefit.com.
Order Processing Time
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Pre-Orders: Estimated delivery is 10–12 weeks after full payment. Please note that from the initial deposit to final payment, we typically allow 4–8 weeks as part of our built-to-order lean manufacturing process.
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In-Stock Orders: Processed within 5-8 weeks and assigned a tracking number once shipped.
We will notify you promptly in case of any unexpected delays.
Shipping & Delivery Options
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Standard Delivery: Products are shipped curbside. Customers are responsible for moving and assembling the unit (we recommend at least two people).
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White Glove Delivery (U.S. only): Available within 60 miles of major metropolitan areas. This includes delivery, placement, and assembly.
To request White Glove Delivery:
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Complete your order online.
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Email info@mcorefit.com with your order number and subject line “Inquiry to Upgrade to White Glove Delivery.”
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Our team will confirm eligibility and provide upgrade instructions.
Once your unit arrives in your area, a technician will contact you via text and email to schedule assembly. Please ensure you are available at the confirmed time — rescheduling may require an additional fee.
International Orders
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International shipments may be subject to import duties, VAT, or taxes, which are the responsibility of the customer.
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Fees vary by country; please check with your local customs office before placing an order.
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McORE cannot pre-calculate or cover these charges.
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email with tracking details or we will share you via Email.